Support

If a number or a purchase doesn’t add up, write to dirotech.apps@gmail.com. Tell us which iPhone you use and, if you can, send a screenshot of the screen where it happens.

Getting Pro back on another iPhone

Pro is paid once and tied to your Apple ID. On the new iPhone, or if you reinstalled Tobera, go to Shop → Your plan → See plans and tap “Restore purchases” with the same Apple ID you paid with. It needs the internet that one time; after that the app keeps working offline.

Moving your shop to another phone

If you set up a new iPhone from an iCloud backup, Tobera comes with everything. If not, in Shop → Backup export a file with your settings, machines, materials, projects and quotes, and open it from Tobera on the new phone. Your plan doesn’t travel in the backup: “Restore purchases” brings it back. Deleting the app deletes your data with it, because there is no copy on any server: export the backup first.

Refunds

Apple handles the charges, and the refunds too: we don’t see your payment method and can’t reverse a charge. Request one with your Apple ID at reportaproblem.apple.com.

Terms of use

Using Tobera and buying Pro are governed by Apple’s standard license agreement. Pro is paid once: it doesn’t renew or expire. Tobera calculates with the figures you enter; the price you charge is your call. The agreement: Apple EULA.